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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Clark

December 16, 2025

5  out of  5
rating by Michael Clark
"I have had State Farm insurance since 1982 and through Mark Hetz locally since 2010. I don't call or contact Mark's office often. But when I do I can always expect a quick answer or advice. The level of customer service is just great, never had a complaint. I would recommend this State Farm agent to anyone who would inquire. Marks' team, past and present is awesome."
We responded:
"Thank you so much for your kind words and your long-standing trust in Mark Hetz and our team! We're truly honored to have been your insurance provider for so many years. It's wonderful to hear that our customer service consistently meets your expectations. We appreciate your recommendation and look forward to continuing to serve you for many years to come!"
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Jay Gordon

June 26, 2025

5  out of  5
rating by Jay Gordon
"They are very helpful and polite."
We responded:
"We value your opinion and business! Thank you for the great review!"
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Missy Shrontz

June 9, 2025

5  out of  5
rating by Missy Shrontz
"We’ve been with Mark Hetz’s State Farm office for over 35 years, and there’s a reason we’ve stayed loyal for so long. Mark and Mary are truly the heart of this agency—they are friendly, fair, honest, helpful, and supportive. They genuinely care about their clients, and it shows in every interaction. On the rare occasions we’ve had to file a claim, Mark and Mary were right there with us, making sure we understood the process and were treated fairly every step of the way. Their guidance and personal touch gave us peace of mind when we needed it most. Mark and Mary are not just insurance agents—they are the face of State Farm for us. We wouldn’t think of going anywhere else for our insurance needs. They are truly good people, and we highly recommend the office of Mark Hetz to anyone looking for reliable, compassionate, and professional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Autumn Conrad

April 28, 2025

5  out of  5
rating by Autumn Conrad
"Great people to work with been with this company for 20+ years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Colleen Baines

April 25, 2025

5  out of  5
rating by Colleen Baines
"Pleasant experience, everyone is always so helpful and easy to work with. Thanks for your help"
We responded:
"We appreciate the great review! Thanks for stopping in and allowing us to assist you!"
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Matthew Hice

April 4, 2025

5  out of  5
rating by Matthew Hice
"Mary (and the entire agency) is a tremendous resource when it comes to handling our insurance needs...Whether it be auto or our homeowner's policy, I know that we have an agency that is on our side..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allen Lynn Johnson

March 31, 2025

5  out of  5
rating by Allen Lynn Johnson
"We always have great service here!!"
We responded:
"Thank you for stopping in today; we truly appreciate your business!"
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Karen Stearns

March 7, 2025

5  out of  5
rating by Karen Stearns
"We have been with State Farm/Hetz for over 40 years. The Hetz family/staff are amazing!! Thank you for many great years..many more."
We responded:
"We are so grateful to continue working with you Karen! Thank you for the kind review."
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Kayc Mykrantz

November 22, 2024

5  out of  5
rating by Kayc Mykrantz
"We have been insured by Mark Hetz State Farm for decades now. I was delighted with the staff earlier this week as they helped me through a true kerfuffle (of my making). They were such a help!"
We responded:
"Thank you for the wonderful review! We aim to serve all our customers with the same attentiveness and professionalism!"
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Michael Beety

November 5, 2024

5  out of  5
rating by Michael Beety
"Awesome team"
We responded:
"Thank you for your 5-star review, Michael! Our team are happy to be your good neighbor!"
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Kristi Brenner

October 29, 2024

5  out of  5
rating by Kristi Brenner
"Bradley was very courteous and helpful at a time when I neeed that grace the most! Thank you, Bradley!"
We responded:
"Kristi, we're so happy to serve you and we appreciate your continued business. If you need anything, please reach out!"
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Loryn Wrucke

October 15, 2024

5  out of  5
rating by Loryn Wrucke
"Been with Mark and Mary for nearly 20 years, and they’ve always been friendly and super helpful!"
We responded:
"Loryn, thank you so much for sharing such an awesome review! We are truly grateful. Please share your experience with your friends and family who may be looking for the same opportunity!"
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Miselene Filsaime

October 11, 2024

5  out of  5
rating by Miselene Filsaime
"MARK HETZ"
We responded:
"Thanks for the great review. Please share your experience with your friends and family!"
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Bradley “Brad” Denham

September 26, 2024

5  out of  5
rating by Bradley “Brad” Denham
"Fantastic service and communication from the Hertz agency and company. We had an accident that totaled our vehicle and we were extremely impressed on our treatment and attention given to our situation. I would highly recommend State Farm and the Hertz agency."
We responded:
"Thanks, Brad, for sharing your wonderful experience with us. We look forward to serving you in the future!"
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Kathy Bushaw

September 20, 2024

5  out of  5
rating by Kathy Bushaw
"Always a great experience when dealing Mark, Mary and Bradley."
We responded:
"We appreciate your continued business, Kathy! Thanks for sharing your positive experience."
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Mollie Graybeal

September 5, 2024

5  out of  5
rating by Mollie Graybeal
"I've been working with Mark & Mary Hetz for many years. I've never been treated so well by an Insurance Agent or company. They are friendly and thoughtful in how they offer and provide their coverage and always think about the real-world needs of their clients. I even received personal messages from them when my payment was due but hadn't been made yet, ensuring that my coverage never lapsed. My favorite part of working with Mark Hetz State Farm is that they are always just a phone call or text away when I needed them, which makes filing a claim easy and efficient for my busy lifestyle!"
We responded:
"Thanks so much for the wonderful review, Mollie! We look forward to continuing to serve you, and all our customers, in the same way going forward!"
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aurora cortez

September 4, 2024

5  out of  5
rating by aurora cortez
"Great people. Very understanding of my insurance needs. Happy customer 👍"
We responded:
"We truly appreciate you as a customer! Thanks for sharing your great experience with us."
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Rek-IT-Rob Gaming

August 28, 2024

5  out of  5
rating by Rek-IT-Rob Gaming
"Go check out Bradley! Really smart and great guy. Help me lower my insurance. Very professional! Will not be disappointed!"
We responded:
"Thanks for the great review. Please share with any friends and family who are looking!"
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Carol Powlen

August 19, 2024

5  out of  5
rating by Carol Powlen
"Great experience!"
We responded:
"Carol, thank you so much for sharing and we look forward to providing the same excellent service to you and your family/friends!"
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tammy gibson

March 26, 2024

5  out of  5
rating by tammy gibson
"The agent listened to my concerns and quickly responded by getting our home and auto policies within 24 hours. Great service, I enjoy working with accountable, honest people."
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Tom Clear

January 9, 2024

4  out of  5
rating by Tom Clear
"They have always taken good care of me… Thank you"
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Jake Colee

December 18, 2023

5  out of  5
rating by Jake Colee
"I’ve had a couple of vintage vehicles insured through State Farm for quite a few years. Mary Hetz has been great to work with!"
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Pat Donnelly

April 21, 2021

5  out of  5
rating by Pat Donnelly
"Great people. Always helpful"
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Jacob Isaacs

November 27, 2017

5  out of  5
rating by Jacob Isaacs
"If you have State Farm, you should have a little Mark & Mary in your life. The entire staff treats you like family every time you call/visit. 5 stars isn’t enough!"